Professional Support Services
Whether we have development applications for you, built websites or provided other services, you will find our friendly support second to none.
We understand that as a customer you do not expect us to cash your cheque and leave you to it. You need help and support to make a success of your project.
That is why all our customers receive free support for a generous fixed period and our website rental customers and hosting customers receive free life-time support . This includes:
- Free email support
- Free telephone support
- Free web based training and mentoring
- Free bug fixes
We do not use call centres so when you contact us you know you are speaking with a 4DSites expert who can provide the best possible help as fast as possible.
If your web presence is critical to your business we also offer maintenance agreements which give you the peace of mind of guaranteed response times.
I have worked with 4DSites for several years now and without exception I have found their customer service to be of the highest calibre.
Samantha New-Fielding
Newphoria
www.newphoria.co.uk
the best thing about 4DSites is the support --- A++
Greg Gaug
President, Guardian Consulting Inc.
WOW, Your help and support is amazing! Why can't all the companies we deal with be so helpful!
David Blewitt
I know you guys are probably very busy, but this is an email to compliment you on your prompt reply (Every time, All the time)
Peter Gagiano
